Privacy Policy

Bluebird Broadband Services collects personal information only to provide our customers with the best possible service. Personal information is specific to an individual’s identity such as name, address or telephone number, online activities, and email address. Bluebird Broadband Services only collects personal information from users with their prior knowledge and consent. Users can access the Bluebird Broadband Services home page and browse this site without disclosing personal information.

If you have chosen a payment option that requires a third party vendor such as a credit card, Bluebird Broadband Services will transfer your personal information to third parties in order to fill your request for service. Bluebird Broadband Services will only use personal information provided by users for the purposes for which it was collected. We may use your personal information for the following: billing and other account matters, data mining to better understand customer needs, and service improvements. Bluebird Broadband Services does not sell or disclose customer information to third parties (except to enforce internal user agreements and as required by subpoena, search warrant, or other legal process) without the consent of the customer. Bluebird Broadband Services does not intentionally target or collect personal information online from individuals under 18 years of age.

By using the Bluebird Broadband Services website, you consent to the collection and use of your information as we have outlined in this privacy policy and to our conditions of use. Bluebird Broadband Services may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

Online Security
In order to protect your information from other web users and companies with malicious intent, Bluebird Broadband Services uses a Secure Socket Layer (SSL) protocol to provide secure sessions for our web visitors. For Bluebird Broadband Services customers that wish to utilize the online account feature, Bluebird Broadband Services will protect your account with a password so only you can access the account and view your billing information.

Please note that, while all attempts are made to secure information transmitted to this site, there is a possibility that information (such as personal details, credit card numbers or other similar information) submitted could be observed by a third party while in transit.

Bluebird Broadband Services makes use of “cookies” to enhance the functionality of this website. However, cookies are not used to record any personal information (e.g. name, address, email address). Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please be aware, however, that some parts of this website may not function properly if you refuse cookies.

Bluebird Broadband Services has developed this Privacy Policy to guard our customer’s privacy. Bluebird Broadband Services reserves the right to change this Privacy Policy at any time.